In order to streamline support requests and better serve you, we utilize a support case system

Every support request is assigned a unique case number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

open new case

Please provide as much detail as possible so we can best assist you. To update a previously submitted case, please login.

new case

check case status

We provide archives and history of all your current and past support requests complete with responses.

case status

Be sure to browse our Frequently Asked Questions (FAQs), for any questions pertaining to our process or data recovery in general.

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